Manage and resolve the requests escalated for customer technical assistance. Ensure the technical trouble shooting steps are documented in procedures and technotes. Act as a technical focal point for special projects that involve advanced technical customer support. Identify operational risk issues associated with technical troubleshooting and recommend appropriate risk m

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Revenue Generation and Negotiating Participate in client driven NII of between $750K $2.50mm per year. Maximize NII while maintaining customer relationships. Follow CM Policy, Pricing Grid and DOS standards. Communicate clearly and simply to both external and internal customers all required CM product information. Use internal systems and programs for new NII development

Serve as recording secretary or assistant secretary for various affiliated entities and internal committees. Analyze and lead complex legal issues and implications in cases, transactions and other legal matters of significance to the bank. Prepares legal opinion letters in complex matters. Independently researches applicable law and engages and oversees outside counsel as

Serves internal and external clients including trust beneficiaries, vendors, colleagues in remote locations, and financial advisors at outside institutions. Prepares reports required for annual account reviews. Performs data entry which includes check writing, ACH set up, and account information editing. Accesses statements, account data, and tax reports from various prop

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor

Risk Partnership Knowledge Extensive knowledge of end to end processes to be able to serve as a subject matter expert for operational performance issues that arise. Responsible for more complex business areas and topics. Analysis of RCSA Collaborate with the first line business experts to create a real time RCSA to define and document business processes and new initiative

Management of Control Testing Standards Ensure standards are well documented, aligned with regulatory expectations and industry standards, and supports the risk assessment and management activities across all risks and controls of the organization. Identify opportunities for improved alignment with the ERM Framework supporting all lines of defense and work with those Busi

Treasury Data & Analytics The Sr. Treasury Data Analyst Lead is the technology and data analytics subject matter expert in Treasury. Responsible for developing and implementing data analyses, data collection systems and other strategies that support effective internal reporting, such as Liquidity Risk Data needs around liqudity stress testing, key risk indicators, and var

Strategy Partner with corporate functional leaders and execute a technology strategy that will enhance overall business capabilities. Stay abreast of technology industry trends and best practices. Continuously transform the organization to increase efficiencies and reduce overall expense. Partner with innovation team to test and learn emerging technology and its viable ap

Strategy Responsible for participating in industry forums to keep abreast of ever changing laws and regulations as it relates to AI. Create and implement the roadmap for AI Risk Management and adjust as necessary to ensure all AI within the organization adheres to CMA's risk management culture. Provide on going thought leadership on AI framework and governance. Operationa

Management of Enterprise Risk Management (ERM) Framework RCSA Policy, Procedures, Playbooks and other governance documents RCSA governance documents are well documented, aligned with regulatory expectations and industry standards, and supports the risk assessment activities across relevant risks of the organization through appropriate hierarchies. Identify opportunities f

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Comerica's Technology & Cybersecurity Summer Internship program is a 12 week, full time internship opportunity, designed for college students pursuing a bachelor's degree in Technology or related field. Responsibilities include Applying foundational Technology skills Participating in projects and operational activities Identifying, evaluating, and determining areas of ris